Absolutely, we have a much wider range of products and are constantly updating our site to include them. However, we are unable to process all of them at a quick rate. If you are looking for a certain jersey, you can contact us, as we may have it available but it has not been updated on the site.

A typical order would take around 7-14 days. Due to the products being exported directly from the manufacturers. Sometimes orders may be slightly delayed due to high demand from manufacturers.

We aim to respond within hours of receiving any sort of query. We are available online Monday to Sunday 24/7 during the day. Which is our USP of high quality customer service.

Once items have been personalised they cannot be exchanged unless faulty. However, if the product does not have a name or number on it. We will absolutely accept returns!

Unfortunately, we are unable to offer different delivery services during this time.

Yes! We absolutely do. We deliver to every country worldwide at a free delivery cost. Please message for further details on how long it would take for an order to reach your country.

We usually inform all of our customers to wait an extra 5 - 7 days over the expected arrival time as the package may be slightly delayed in shipping. If you have still not received it after this time, please email us at superfootballshirts@outlook.com.

If you would like to return a product, we are more than happy to accept this. Return postage must be paid by the buyer, and as soon as the product has been recieved to us. We will immediately refund your money to your account. Please note that a recovery fees is required for the jersey. Please note: Custom products are excluded from returns, unless faults discovered.

Our return policy allows for easy returns within 30 days of purchase. Items must be in their original condition with tags attached. Contact our customer support for assistance with returns.

Simply provide your email address or Order ID within the following website link. www.purefootballkits.com/track-orders

Tracking letters help identify the carrier: “L” – Use Track17 for UK and Worldwide orders. "J" - Use Yodel for UK orders. “W” – Track with Royal Mail for UK orders. “A” – Use Track17 for USA orders. “R” – Use Track17 for Worldwide orders.

If your tracking status indicates that your package is still in transit, it’s on its way to the delivery depot or the country of destination. This status will update once it reaches a local distribution center.

If your tracking status shows “Hatfield Terminal” or another UK message, your package has arrived in the UK and will soon be delivered to your address. Continue tracking for the latest updates.

If the tracking status indicates your order has been delivered, but you haven’t received it, please contact support@purefootballkits.com so we can assist you further in locating your package.

If your order hasn’t been dispatched yet, we can cancel it for you. Simply contact our customer support team, and we’ll process a full refund within 3-5 business days.

Contact our customer support as soon as possible with your correct address details. We’ll update your information if your order hasn’t been dispatched.

Yes, if your order hasn’t been dispatched, we can make adjustments. Contact us with your requested changes, and we’ll confirm the updates.

Tracking may take 1-2 days to activate. If it’s been longer, please reach out to us, and we’ll check with the postal service regarding your shipment.

If your order is delayed beyond the expected timeframe, please contact us for assistance. We’ll investigate with the postal service to resolve any delays.

We apologize for any inconvenience. If there’s a defect, such as incorrect name or washed-out lettering, contact us immediately. We’ll work with the relevant department to resolve this for you.

Yes, we ship worldwide. Delivery times may vary by region, especially for orders shipped to African or South American countries, which may take 2-3 weeks from dispatch.

International orders may incur customs fees depending on your country’s regulations. Prime Football Kits is not responsible for these charges, so please check with your local customs office

For international orders, Track17 provides worldwide tracking updates. You’ll receive your tracking number in your dispatch email.

Tracking numbers are sent via email once your order has been dispatched. If you haven’t received it, check your spam folder or contact us for assistance.

Orders are typically processed within 4-5 business days. You’ll receive a dispatch confirmation email with tracking information once your order is on its way.

Yes, we offer refunds and exchanges on eligible items. For details on our return policy, please refer to our Returns & Refunds section or contact us for assistance.